MEDICAL CALL HANDLING & SECRETARIAL SERVICES
WHAT IS THE COST OF A MISSED CALL?
Is it a new client wanting to book an appointment?
Or an existing client who wants to talk about having another treatment?
It’s not just the missed business opportunity, how you respond to people when they contact you is a reflection on your practice and your professionalism.
Every single missed call is a missed opportunity.
Handling new enquiries efficiently can increase your business by 40%
WE ARE CONNECTED, BUT ARE WE EFFECTIVE?
Modern communications has made us all connected even when we are on the move, but how connected are we really? If you’re driving the car through a tunnel and the signal dries up are you connected, or if you’re in the queue in Marks & Spencer getting your lunchtime sandwich are you in the right place to talk to a new client or if you’re grabbing a quick workout in your break is it professional to take that call. Taking calls on our mobile only works when you’re in the right place at the right time.
HAVE YOU CONSIDERED GETTING AN AGENCY TO ANSWER YOUR CALLS?
If you have then we can help.
We’ll provide you with a phone number to either put on your website or divert your calls to when convenient. You can either leave this on full time or fit it around your own schedule.
We’ll answer your calls in your name of your practice or clinic, take a message and pass it onto you by email.
If a client wants an appointment and you have appointment software then we’ll book them in.
If a client wants pricing information, info on basic services, a brochure emailed out, directions or any other basic information we can brief our team to help your new clients.
Bolt on a flexible facade to your business from £75 a month – you’ll pay for the services month in month simply by answering incoming calls.